Short answer
A endodontist can get a Google or Yelp review taken down when the review breaks that platform's published content policy. Reputation Medics files the case for $397 per Google review and $697 per Yelp review. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
Yes, when the review breaks a published platform policy. A truthful account from a real customer stays up, however harsh it reads. Google, Yelp, and the sites we file with make the final removal decision. For upfront payments, what we guarantee is the refund of the removal fee, reviewed and issued by us, if the item remains live past the applicable 30-day or 90-day deadline.
$397 per Google review, $697 per Yelp review, and $497 per harmful link on another site. One price per item, no retainer. Pay upfront. If the specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund the removal fee to your original payment method. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
Reviews that map to a published policy: a reviewer who was never a customer, a competitor or former employee, off-topic content, private details about staff, prohibited language, or specific factual claims your records contradict.
Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. The platform decides the timing. Complex cases involving defamation, legal escalation, coordinated attacks, or many items across platforms are quoted individually through the Custom Care Plan, with their own timeline. Google, Yelp, and the sites we file with make the final removal decision. For upfront payments, what we guarantee is the refund of the removal fee, reviewed and issued by us, if the item remains live past the applicable 30-day or 90-day deadline.
A molar root canal is worth about $1,220 in revenue. The value and basis use the cited benchmarks below.
The start form takes a few minutes if you have these four things in front of you. Nothing else is required to open the case. The full list is below.
Each value is revenue to the business. Estimates and examples show their arithmetic inline. Sourced values and margins are cited at the end of this page.
| Job | Value (revenue) | Basis |
|---|---|---|
| Molar root canal | $1,220 | Sourced |
| Front tooth root canal | $905 | Sourced |
Run your own numbers on the Endodontists revenue calculator.
Every case cites a documented policy violation. If the review maps to none of these, we say so before you pay.
Not a real customer
The reviewer never bought from you. Wrong business, a competitor, or someone repeating a story they were told.
Conflict of interest
A competitor, a former employee, or anyone with a stake in making the rating drop.
Off-topic content
A complaint about something other than the work you did, or a rant about an unrelated dispute.
Personal information
Names of staff, phone numbers, addresses, or other private details the platforms prohibit.
Hate speech, threats, profanity
Language that breaks the platform's prohibited-content rules regardless of whether the visit happened.
Defamatory or provably false claims
Specific factual assertions about the job that your records contradict.
Most new patients never call more than one endodontist. They search, glance at the stars in the map results, read the two newest reviews, and book or move on.
The map pack glance
Google shows three endodontists first. A rating a few tenths below the neighbours and a fresh one-star at the top of the list is usually enough to lose the tap, even when the rest of the profile is strong.
The insurance-and-price check
Patients open the profile to confirm you take their plan and to guess at cost. A review that says "billed me for work I did not agree to" reads as a warning about money, and money complaints keep people from calling.
The second-opinion search
Before a crown, implant or aligner case, patients cross-check Healthgrades, Zocdoc and Vitals. One angry review that repeats across sites looks like a pattern, even if it was written by someone who was never in your chair.
A new patient picking an endodontist reads the two newest reviews and stops. These are the profiles those reviews live on. Google, Healthgrades, Zocdoc and Yelp.
Google Business Profile
The dominant driver of new-patient inquiries: sub-4.7★ practices are filtered out of the map pack.
Healthgrades
High-intent patients researching credentials, education, and specialty focus.
Zocdoc
Book-ready patients comparing availability and insurance in real time.
Vitals
Niche specialty directory frequently surfaced in branded-name search queries.
RateMDs
Provider-specific directory surfacing in branded and specialty searches.
Yelp
Consumer-facing discovery for cash-pay elective and cosmetic procedures.
Four attempts come up over and over. None of them removes anything, and two of them make the review more visible than it was.
Explaining the treatment plan in the reply
Case-by-case detail in a public reply is a privacy problem for an endodontist and it still leaves the review in place. It also gives the reviewer a reason to edit and extend the original.
Asking happy customers to bury it
New reviews push a bad one down the list, but the rating average keeps it in play and the map pack still shows the number. Soliciting reviews to offset a specific one also breaks the review-gating rules on Google and Yelp.
Flagging it once and waiting
The in-product flag is a single yes-or-no submission with no place to attach records or cite the policy clause. When it comes back declined there is nothing to appeal, because nothing was argued.
Sending a demand letter to the reviewer
Section 230 protects the platform, not the reviewer, so a letter can work on the author. It also frequently produces a second review about the letter, and it does nothing about the copy already indexed in search results.
Some reviews have no policy ground, and saying so is part of the job. A endodontist should not pay for a case that cannot be argued.
A real customer's honest complaint
If the reviewer bought from you and described what happened, the review stays up. No filing changes that, and an endodontist should not pay for a case that has no policy ground.
An opinion you disagree with
Overpriced, slow, rude, not worth it: these are opinions, and platforms protect them. A factual claim your records contradict is different, and that is what a filing argues.
A one-star with no text
A rating on its own is hard to argue unless the account itself breaks policy, for example a competitor, a former employee, or a review posted to the wrong business.
Anything already removed
If the item comes down before the case is filed there is nothing to remove, and nothing to charge for. Send the link and we check it first.
Almost every new patient starts with a map search for a procedure plus a neighborhood. The three results shown carry a star average and a count, and both are read before the website is ever opened.
Google's published local ranking factors, the metro list, and what one local job is worth are on the Endodontists local search page.
Nothing here is a promise of removal, because that decision belongs to the platform. Most Google removals take 7–21 days; Yelp and other platforms typically take 60–90 days. Complex cases use a Custom Care Plan with their own timeline.
Day 0 · Free scan and eligibility read
We pull the live review or page from Google and Healthgrades and Zocdoc, quote it verbatim, and say which policy it breaks. If nothing breaks a rule we say so and take no fee.
Days 1-3 · Filing without chart detail
The report argues the policy ground and cites the exact wording. No chart, appointment or billing detail goes into it, so nothing about a real patient becomes public while the case runs.
Platform moderation
Google evaluates reports against its prohibited and restricted content policy; most Google removals take 7–21 days. Yelp and other platforms typically take 60–90 days. The platform decides the timing.
Days 10-21 · Appeal where the first report is declined
A declined report is not the end. Google provides an appeal route for reviews it decides to keep, and a second filing that cites a different policy ground and better evidence is often what moves it.
Day 30 (Google) / Day 90 (Yelp & other platforms): refund deadline
Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form is required. Refunds are issued within 5 business days of the deadline.
The start form takes a few minutes if you have these four things in front of you. Nothing else is required to open the case.
45 CFR 164.508
HIPAA stops the one reply that would settle it
A dental practice cannot say "this person has never been in our chair" in public. Confirming or denying treatment is a disclosure. That single restriction is why an endodontist that gets a review from a non-patient has to use the platform's policy process rather than the reply box.
U.S. Department of Health and Human Services — HIPAA Privacy Rule: uses and disclosures for marketing (45 CFR 164.508(a)(3))
Genuine experience required
Reviews from people who were never patients are reportable by policy
Google's contributions policy requires content to reflect a genuine experience with the business, and Yelp's guidelines say the same. Non-patient reviews, mistaken-practice reviews and former-employee reviews all fall under that ground.
Google Maps Help — Prohibited and restricted content policy for Maps user contributions
16 CFR Part 465
Buying reviews to bury a bad one is a federal violation, not a shortcut
Since October 21, 2024 the FTC rule on consumer reviews bans fake reviews, insider reviews presented as customer reviews, and paying for positive or negative reviews, with civil penalties available per violation. For an endodontist that leaves two lawful moves: earn real reviews, and report the ones that break platform policy.
U.S. Federal Trade Commission, 2024 — Rule on the Use of Consumer Reviews and Testimonials (16 CFR Part 465)
Policy grounds only
Google removes reviews that break a policy, not reviews you dislike
Google's own help documentation says any review can be reported but only content that violates its policies is eligible for removal. That is why a case starts by matching the wording to a named policy: fake engagement, off topic, impersonation, harassment, personal information or conflict of interest.
Google Business Profile Help — Report inappropriate reviews on your Business Profile
You pay the removal fee upfront so we can begin work. If a specific Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days of payment, we refund that item's removal fee to your original payment method after our review. No claim or form is required. Refunds are issued within 5 business days of the applicable deadline. Google, Yelp, and other third-party sites make the final removal decision. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
Google, Yelp, and the sites we file with make the final removal decision. For upfront payments, what we guarantee is the refund of the removal fee, reviewed and issued by us, if the item remains live past the applicable 30-day or 90-day deadline.
Yes, that is one of the strongest cases under Google's and Yelp's rules, both of which require a genuine experience. We document that no appointment, chart or payment record exists for the reviewer and file it under the "not a real experience" policy. We never include patient details in the filing.
You can respond, but you cannot confirm the person was a patient or reference any treatment, even to correct something false. A short neutral reply that invites a private conversation is safe. Removal is the only route that takes the false claim off the profile entirely.
No. Removal takes down one review and its rating contribution. There is no ranking penalty for a successful policy report. What does hurt ranking over time is a profile with a rising share of one-star reviews, which is exactly what removal addresses.
Each line below is the figure as its publisher states it, with the citation beside it. Nothing here is averaged, adjusted, or restated.
Consumer cost guide reporting $1,220 for a molar root canal and $905 for a front-tooth root canal.
Synchrony/CareCredit · 2026 — What Is a Root Canal?
AAE survey reporting that about 90% of endodontic cases come from referrals.
American Association of Endodontists · 2026 — More Dentists Are Referring to Endodontists, New AAE Survey Finds
Synchrony/CareCredit
Consumer cost guide reporting $1,220 for a molar root canal and $905 for a front-tooth root canal.
More Dentists Are Referring to Endodontists, New AAE Survey Finds (2026)
American Association of Endodontists
AAE survey reporting that about 90% of endodontic cases come from referrals.
HIPAA Privacy Rule: uses and disclosures for marketing (45 CFR 164.508(a)(3)
U.S. Department of Health and Human Services
Confirming that someone is a patient, or referencing their treatment, in a public reply is a disclosure of protected health information without authorization. This is why a clinical reply is not a safe answer to a false review.
Prohibited and restricted content policy for Maps user contributions
Google Maps Help
The policy list a removal report has to cite: fake engagement, off-topic content, impersonation, harassment, personal information and conflicts of interest.
Rule on the Use of Consumer Reviews and Testimonials (16 CFR Part 465) (2024)
U.S. Federal Trade Commission
Federal rule effective October 21, 2024. Bans fake or AI-generated reviews, reviews by insiders presented as customers, and buying positive or negative reviews. This is why removal has to be argued on policy grounds instead of countered with bought reviews.
Report inappropriate reviews on your Business Profile
Google Business Profile Help
Google's own documentation of the report route: any review can be reported, only reviews that break a content policy are eligible for removal, and the decision is Google's.
Yelp for Business Support Center
Yelp states that reported content is evaluated by its moderators and that the evaluation may take several days, with an email sent when it is done.
Paste the review, tell us which platform, and choose upfront payment or Pay upon removal. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days.
Starting with dental. Google, Healthgrades, Zocdoc and Yelp.
Dental Practices
Every new-patient acquisition starts with a Google review. Own that moment.
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Elective-care buyers scrutinize every star. Protect your before-and-after story.
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