A review describes a botched driveway at an address we never worked on. Removable?+
Yes. A review about work your company never performed fails the genuine-experience rule. We document the absence of any quote, contract or permit for the address, including any name-confusion with another crew, and file on that basis. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
A property manager left a one-star over a sealcoating that wore early. Can that come down?+
A real customer's opinion about real work is protected and usually stays. What is reportable is what gets added around it: accusations of fraud, claims about contract terms that do not exist, or posts from someone with no authority over the contract. The free scan separates the two before you decide to pay.
Can you remove a review left by a tenant rather than the property owner who hired us?+
Often, yes. Google and Yelp both require a genuine first-hand customer experience, and a tenant who was never party to the contract is a conflict-of-interest or relevance filing depending on the content. Self-serve removal covers Google at $397, Yelp at $697 and harmful links at $497. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal.
How long does asphalt & paving contractors review removal typically take?+
Most Google removals: 7–21 days. Yelp and other platforms: typically 60–90 days. The platform decides the timing. Complex cases are quoted individually through the Custom Care Plan with their own timeline.
Do you remove legitimate negative reviews?+
No. We only pursue reviews that violate a platform's Terms of Service: fake, off-topic, defamatory, extortive, or conflict-of-interest. Legitimate complaints are addressed via a response strategy, not deletion.
Can you remove reviews from non-clients or competitors targeting an asphalt paving contractor?+
Yes. Non-client, competitor-planted, and coordinated defamation campaigns targeting asphalt & paving contractors are among the highest-success ToS-violation categories we successfully remove.
Is this compliant with FTC and platform policy?+
Yes. Every workflow (outreach, invitations, responses, removal appeals) is aligned with the FTC Endorsement Guides and each platform's ToS. We keep audit-ready logs of every action.
How quickly can monitoring find new reviews?+
Monitoring can surface newly published reviews after platform feeds update. It does not promise review volume or ranking changes.
How is pricing structured?+
Removal is priced per item: $397 Google, $697 Yelp, or $497 other sites and harmful links upfront. Pay upon removal: save a card, pay $0 today, and pay $50 more per item only once each removal is documented. No refund term applies because nothing is charged before removal. Upfront fees are refunded after our review if a Google review is not removed within 30 days of payment, or a Yelp review or other-platform item is not removed within 90 days. No claim or form needed. We review and issue it within 5 business days.
What if a removal request is denied?+
We escalate through documented appeal channels. For upfront payments, the applicable refund applies if the item remains live; Pay upon removal is charged only after documented removal.